Services

VALUE ADDED SERVICES AND CAPABILITIES 

 

CUSTOM LOGOS

Pad Printing: Logo your products at a speed of 10 times faster than silk screen printing. Have the capability to provide higher precision printing.

Silk Screen Printing: We also have capabilities to print larger logos on our apparels such as DuraWear® rainwear and HiVizGard™ safety vests.

Heat Transfers: For full color logo applications, this is the solution to meet your demands.

Vend Pack Ready: We offer vending machine pack ready items based on your customer’s requirements. 

 

PRIVATE LABELING AND CUSTOM PACKAGING

We provide structural and controlled product factors which include competitive pricing and distribution availability. This service enhances the customer experience while promoting increased selling opportunities. This service provides low cost retail ready or banding multipacks for packing which can be store ready directly from the product cases.       

 

SERVICE TAGS

We provide two different hang tag styles with customized retail markings, including UPC barcoding, product item number, and description call outs printed which are printed on tags for added value on the packaging details.  

 

DROP SHIPMENT

Save time and money by using our drop shipment service as we handle your orders with care and attentiveness. 

 

DIRECT IMPORT PROGRAMS

This program is catered to high volume distributors to increase buying power including product customization without compromising product quality control during the production process. This benefits the distributors with cost savings. 

 

SHIPMENT TRACKING

We provide a Standard Pro number for convenient tracking of your shipment. For additional information, please use the list below to contact the regional carrier handling your cargo.

 

A.DUIE PYLE Phone: 800-523-5020
AVERITT EXPRESS Phone: 800-283-7488
CENTRAL FREIGHT Phone: 800-782-5036
CONWAY

Phone: 562-946-8331

Phone: 800-755-2728

DAYLIGHT Phone: 800-468-9999
DAYTON FREIGHT Phone: 800-860-5102
EDI EXPRESS Phone: 800-365-0100
ESTES EXPRESS Phone: 626-333-9090
FEDEX FREIGHT

Phone: 866-393-4585 

Phone: 800-288-0743

FEDEX GROUND Phone: 800-463-3339 option#9
GENCOM

Phone: 800-501-1282 (UT)

Phone: 800-501-1280 (CA)

HOLLYWOOD

Phone: 909-428-0100

Fax: 909-428-9289

UPS FREIGHT/OVERNITE Phone: 800-333-7400
NEW ENGLAND Phone: 800-847-2728
OAK HARBOR

Phone: 800-909-6704

Fax: 323-869-5980

OLD DOMINION

Phone: 909-820-1141 (CA)

Phone: 800-922-0486 (OH)

PITT OHIO Phone: 800-241-1222
R & L CARRIER Phone: 800-799-0182
SAIA

Phone: 800-765-7242

Phone: 323-277-2880 (CA)

Phone: 972-263-7242 (TX)

SEFL (SOUTHEASTERN)

Phone: 800-637-7335

Phone: 972-579-9955 (TX)

TARGET EXPRESS

Phone: 909-591-1737

Phone: 209-823-0071
 (Northern California)

Phone: 562-941-2600
 (La Yuma,CA)

 Phone: 602-257-8381 (AZ)

UPS GROUND Phone: 800-377-4877
USF HOLLAND Phone: 866-465-5263
USF REDDAWAY

Phone: 888-420-8960

Phone: 800-395-1178

WARD TRUCKING

Phone: 814-944-0803

Phone: 800-458-3625

YELLOW/ROADWAY FRT Phone: 800-610-6500

 

SHIPPING POLICIES

 

PRODUCT RECEIVING INSTRUCTIONS AND FREIGHT CLAIMS POLICY

Liberty Glove & Safety makes every effort to ensure that your shipment arrives on time and in good condition. Our partners work hard to maintain the lowest claim ratios of less than 1%. On rare occasions, however, shipping damage or shortage does occur. When a claim arises, we work with our customers to try and satisfy all parties.

Please follow the guidelines below to aid in the prevention of damages or shortage of your shipments:

 

RECEIVING INSTRUCTIONS

Please inspect the shipment immediately upon receipt. Our partners require their drivers to wait for a reasonable amount of time until customers have accounted for the shipment. The delivery receipt must be signed showing the number of cases received. Please sign for piece count as well as pallets.

The freight carrier will acknowledge the receipt of the shipment from our facilities in GOOD CONDITION. By accepting the shipment from the carrier on the Bill of Lading, you acknowledge that the product has been delivered in GOOD CONDITION. Liberty Glove & Safety is not liable for any shortage or damage discovered after signing the delivery receipt. Please note once the delivery receipt is signed as “Complete,” no credits will be issued or payment deductions allowed for freight shortage or damage claims.

If any shortages or damages are discovered upon delivery, make a notation for damage and/or shortage on the Bill of Lading with a representative from the carrier present before accepting the order. Have the driver sign all copies to acknowledge the notation.

 

CLAIMS FOR SHORTAGES OR DAMAGES

In the event your shipment is damaged or items are lost, be sure to make note of it on the delivery receipt before signing and giving it to the driver. Specify items for the claim:

  • Damaged or unsealed packages
  • Shrink wrap is torn or not intact (Liberty shrink wrap has a "STOP" tape around it)
  • Quantity shortages

Claims can be made only when it is indicated on the Bill of Lading at the time of the delivery. The claim must immediately be reported to the sales representative that handles your account by phone, fax or email. Liberty Glove & Safety must be informed within 24 hours of receiving your shipment. Our partners require us to file your claim within 15 days of delivery. If claim is made at a later date, we will not be held responsible.

Shortages will be subject to an investigation. If we find the claim is justified, we will either issue a credit or replace the merchandise. When shortages and/or damages result from a freight carrier’s error, a claim must be filed with the carrier immediately.

 

RETURN PROCEDURE

Return Authorization (RA) is required on all return merchandise. No credit will be issued without a proper RA. The customer is subject to pay a 15% restocking fee. No goods will be accepted after 30 days from the date of shipment.

 

POINTS TO REMEMBER

Please notify Liberty Glove & Safety immediately of all damage. Do not return merchandise to Liberty Glove & Safety without first contacting your sales representative. File your claim directly by calling the sales department at Liberty Glove & Safety. Keep all packing materials, including Bill of Lading (signed by the driver) and boxes with the damaged product(s). Do not throw anything away until the claim is settled.